Tax Matters, El Paso

5

About

Since 1988, Tax Matters has helped individuals, families, and business owners navigate complicated tax issues by clarifying their situation and identifying every available option. We do more than prepare forms or negotiate balances: we investigate the full story behind a problem, carefully review prior returns and underlying records, correct what needs fixing, and build a practical strategy based on each client's circumstances. Clients receive direct, nonjudgmental guidance and, when appropriate, representation before the IRS, with continued support after the immediate issue is resolved—backed by nearly four decades of hands-on tax experience.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters helps individuals, families, and business owners understand their tax situation, identify every available option, and follow a clear path to resolution. Services include form preparation, balance negotiation, careful review of prior returns and underlying records, correction of issues, and strategy development tailored to each client.
How long has Tax Matters been in business?
Tax Matters has been assisting clients since 1988. That experience represents nearly four decades of hands-on tax work.
Who does Tax Matters serve?
We serve individuals, families, and business owners facing tax problems. Solutions are customized to each client's actual circumstances.
Does Tax Matters represent clients before the IRS?
Yes. When appropriate, Tax Matters provides representation before the IRS while offering direct, personal guidance without judgment.
What sets Tax Matters apart from other tax firms?
Our approach focuses on uncovering the full story behind a tax issue, performing a careful review of records, correcting what needs fixing, and creating tailored solutions. We also provide ongoing support after the immediate problem is resolved.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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